Refund Policy

​Service Facilitation: Pizza Order Line is an independent platform that connects customers with local pizza vendors. Since we do not prepare, cook, or deliver food directly, we do not issue or process refunds.

​Refund Requests: For any issues related to your order, such as incorrect items, quality concerns, or delivery delays, you must directly contact the third-party kitchen that fulfilled your order.

​Cancellations: If you wish to cancel an order, please call our hotline at 888-735-7369 immediately. However, cancellations and any subsequent refunds are subject to the specific terms and conditions of the local kitchen handling your order.

​Payment Disputes: All transactions are handled by PCI-compliant third-party partners. Any billing disputes or requests for monetary returns must be resolved through the respective kitchen or the payment provider used during the call.

​Customer Support: While we do not provide refunds directly, we are here to help. If you have trouble reaching a vendor, you can contact us at 888-735-7369 for assistance in resolving the matter.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail info@pizzaorderline.fun